MOBILITY CALL CENTER

800-535-6883

Friendly, trained, local staff available to take your call

MONDAY - FRIDAY 7am - 5pm
learn more LANGUAGE ASSISTANCE

Due to COVID-19, the ADA assessments will be done over the phone, until further notice.

If you are unable to use regular, fixed route transit because of a disability, becoming ADA (Americans with Disabilities Act) certified will give you access to several transportation options that are significantly less expensive than using private, curb to curb shuttles or medical transportation and will reduce the reliance on family or friends to get you around.

Once you have received your ADA card, you can apply for our Intercity Taxi Card Program that provides subsidizes taxi rides for ambulatory and non ambulatory people.

This program ensures ADA paratransit service is reserved for individuals who truly need service in accordance with the Americans with Disabilities  Act (ADA)  Title 49 Part 37.123.

 

More questions? Call the mobility call center : 1-800-535-6883

Where to Apply in Person or by Phone

ADA Paratransit Eligibility Center For Solano

Phone: 707-541-7184 

Frequently Asked Questions

How long does the assessment take?

The in- person assessment can take up to 45 minutes.

Should I bring a doctors note or any supporting documents?

No, that is not necessary. However, it may help in determining your eligibility more quickly

What if i don't have transportation?

While scheduling your appointment, let the scheduling assistant know you will need transportation.  The scheduling assistant will set you up with free paratransit for you to take to and from the appointment.

I have dialysis appointments, how soon can i get an appointment?

If you are taking chemotherapy, radiation, or dialysis you will be granted temporary access to paratransit service until your eligibility is determined. Make sure to let the scheduling assistant know of these circumstances.

How long does it take for me to be approved?

It can take up to 21 days to receive your welcome packet. If it has been over 21 days please call us at 1 800-535-6883.