MOBILITY CALL CENTER

800-535-6883

Friendly, trained, local staff available to take your call

MONDAY - FRIDAY 7am - 5pm
learn more LANGUAGE ASSISTANCE

Are you over 60 and having trouble getting to your medical appointments?

Solano Mobility’s Medical Trip Concierge Service Program provides subsidized Uber and Lyft rides through GoGo Grandparent for Solano County residents aged 60 and older to get to and from medical appointments, within Solano County. Appointments can include trips to the hospital, dentist, chiropractor, pharmacy, etc..

How does the program work?

Once you register with Solano Mobility, the Call Center Representative will provide you the number for GoGo Grandparent, to call, when you are ready to book a ride.

*Must be able to enter and exit a vehicle on your own.

 

 

 

Where to Apply in Person or by Phone

Solano Mobility Call Center at 1-800-535-6883

Frequently Asked Questions

How much is the subsidy?

Solano Mobility will pay 60% of your ride. If you qualify for low income, we will pay 80% of the ride.

How do I pay my portion of the ride?

When you book your ride, you must provide GoGo Grandparent a credit card to put on file.

Can I go to a medical appointment outside of Solano county?

No,  rides are only with in Solano County. If you violate these terms, you may be removed from the program.

Do my rides roll over to the next month?

No, you get 20 rides a month. If you do not use them, they will not roll over to the next month.